Draft — pending legal review. This page is a placeholder so the link works; it is not yet reviewed or approved counsel-side legal terms, and nothing here should be treated as binding until that review is complete.

Terms of Service

Last updated: draft, not yet published

1. Agreement to Terms

By creating an account or using Application (the “Service”), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you are agreeing on that organization’s behalf.

2. The Service

Application provides configurable AI voice and chat agents for customer-facing businesses, including scheduling, order/lead capture, and knowledge-base-backed support, deployed through your own telephony and channel integrations.

3. Accounts and Responsibility

You are responsible for the accuracy of the information you configure into your agents (business details, policies, pricing), for keeping your account credentials secure, and for your agents’ conduct with your end customers within the guardrails you configure.

4. Billing

Paid plans are billed as described at signup and on your billing dashboard. Usage beyond your plan’s included capacity is billed at the overage rates shown for your plan. See our Pricing page for current rates.

5. Acceptable Use

You may not use the Service to deploy an agent that impersonates a person or organization without authorization, collects data unlawfully, or violates applicable telemarketing, consumer protection, or data protection law in the jurisdictions you operate in.

6. Termination

You may cancel at any time from your billing dashboard. We may suspend or terminate access for material breach of these terms, including unlawful use of the Service.

7. Contact

Questions about these terms: support@ascenai.com.